Managed Services

We provide all of the benefits of an internal department for a fraction of the price of staffing one yourself.

By watching over your systems 24/7 we can action any problems that arise immediately, ensuring that they don’t grow unnecessarily into costly, time-consuming headaches. All aspects of your network are covered: security, data protection, applications and hardware.

We offer:

• Service Desk and technical escalation support – desktop and user support, onsite support.
• 24/7 system monitoring for network, storage, and servers
• Incident and problem management
• Asset management – software licensing renewals and hardware lifecycle management
• Software patching, maintenance and backups
• Data protection, and archiving
• Comprehensive reporting and performance visibility – system health reporting, ongoing trend analysis, capacity planning, and support ticket and service level review