Managed Services

CBIT IT Solutions

We provide all of the benefits of an internal department for a fraction of the price of staffing one yourself.

By watching over your systems 24/7 we can action any problems that arise immediately, ensuring that they don’t grow unnecessarily into costly, time-consuming headaches. All aspects of your network are covered: security, data protection, applications and hardware.

We Offer:

  • Service Desk and technical escalation support – desktop and user support, onsite support.
  • 24/7 system monitoring for network, storage, and servers
  • Incident and problem management
  • Asset management – software licensing renewals and hardware lifecycle management
  • Software patching, maintenance and backups
  • Data protection, and archiving
  • Comprehensive reporting and performance visibility – system health reporting, ongoing trend analysis, capacity planning, and support ticket and service level review

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